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Privacy Policy

Effective Date: October 22, 2025
Last Updated: October 22, 2025

Welcome to SKAI SKAI.
Your privacy matters deeply to us. This policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or connect with us through our community.

We believe in transparency, simplicity, and respect — values that guide everything we create.

1. Who We Are

SKAI SKAI (“we,” “us,” or “our”) is a Malta-based brand offering timeless accessories designed to help women express confidence and individuality.

Business Name: SKAI SKAI
Location: Malta
Email: [email protected]
Website: www.skaiskai.com

We are the data controller responsible for processing your personal data under this Privacy Policy.

2. Information We Collect

We collect personal data you provide directly and automatically through our website:

a. Information you provide to us:

Name

Email address

Billing and shipping address

Payment details (processed securely through Stripe)

Messages or inquiries sent through our contact form or email

Newsletter subscription details

b. Information collected automatically:

Cookies and tracking data (via Google Analytics and Meta Ads)

IP address, browser type, device information, and website activity

3. How We Use Your Information

We use your data only for legitimate purposes, including:

Processing and fulfilling your orders

Managing payments and deliveries

Providing customer service and support

Sending newsletters, updates, and style inspiration (only with your consent)

Understanding how our website is used to improve your experience

Complying with legal and tax obligations

We will never sell your personal information.

4. Legal Basis for Processing

We process your data based on the following legal grounds under the EU GDPR:

Contractual necessity: To fulfil your orders or respond to inquiries.

Consent: For newsletters, marketing communications, and cookies.

Legitimate interest: To maintain and improve our website and marketing effectiveness.

Legal obligation: To comply with accounting or tax laws.

5. How We Share Your Information

We only share data with trusted service providers who help us operate securely:

Payment processing: Stripe

Email marketing: Lead Connector

Analytics & advertising: Google Analytics, Meta Ads

Website hosting: GoHighLevel

All third parties act as data processors and are contractually bound to keep your information secure and compliant with the GDPR.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, personalize content, and analyze site traffic.

You can manage or disable cookies through your browser settings. For detailed information, see our Cookie Policy.

7. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations.

If you request that we delete your information, we will remove it from our systems promptly, unless we are legally required to keep certain records (for example, for tax or accounting purposes).

Newsletter and marketing data will be deleted immediately upon your unsubscribe request.

Once data is no longer needed, it is safely deleted or anonymized.

8. Your Rights (EU/EEA Residents)

Under the GDPR, you have the right to:

Access your personal data

Correct inaccurate information

Request deletion (“right to be forgotten”)

Restrict or object to processing

Withdraw consent at any time

Request data portability

To exercise any of these rights, email us at [email protected].

We will respond within 30 days.

9. Data Security

We use appropriate technical and organizational measures to protect your personal data, including SSL encryption, secure servers, and limited access controls.

However, no online transmission is completely secure, and we encourage you to take precautions when sharing personal information online.

10. International Transfers

If we transfer data outside the EU/EEA (for example, to service providers in the U.S.), we ensure appropriate safeguards are in place — such as Standard Contractual Clauses approved by the European Commission.

11. Marketing Communications

You will only receive marketing emails if you have given explicit consent.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

12. Updates to This Policy

We may update this Privacy Policy occasionally to reflect new practices or regulations. The most recent version will always be available on our website.

13. Contact Us

If you have questions, concerns, or wish to exercise your data rights, please contact:

SKAI SKAI
📧 [email protected]
🌍 Malta