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Terms of Service

Effective Date: October 22, 2025
Last Updated: October 22, 2025

Welcome to SKAI SKAI.
These Terms of Service (“Terms”) govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to these Terms.

Please read them carefully — they’re designed to keep your experience smooth, safe, and transparent.

1. About Us

Business Name: SKAI SKAI
Location: Malta
Email: [email protected]
Website: www.skaiskai.com

2. Use of Our Website

By using our website, you agree to:

Provide accurate, current, and complete information when requested.

Use the site only for lawful purposes.

Not attempt to interfere with website security or functionality.

We reserve the right to suspend or terminate access to users who violate these Terms or misuse our services.

3. Products and Availability

We take great care to ensure that product descriptions, images, and details are accurate and up to date. However, colours and materials may vary slightly depending on your screen settings or natural variations in handcrafted items.

All products are subject to availability. We reserve the right to modify, discontinue, or update products without prior notice.

4. Orders and Payments

When you place an order, you are offering to purchase a product under these Terms. Once your payment is processed and confirmed, you’ll receive an email confirmation.

We accept secure online payments via Stripe and other available methods listed at checkout. All prices are in Euro (EUR) and include applicable VAT unless otherwise stated.

If an error in pricing or availability occurs, we will notify you promptly and give you the option to confirm or cancel your order.

5. Shipping and Delivery

Refer to Shipping Policy.

6. Returns and Exchanges

We want you to love your Skai Skai pieces.

If you are not fully satisfied, you may request a return or exchange within 14 days of receiving your order, in line with EU consumer protection laws.

To be eligible, items must be:

Unworn and in original condition

Returned in original packaging

Accompanied by proof of purchase

To start a return, please email [email protected] with your order number.
You are responsible for return shipping costs unless the item is faulty or damaged.

We reserve the right to refuse returns that do not meet these conditions.

7. Intellectual Property

All website content — including images, text, designs, graphics, and logos — is the intellectual property of SKAI SKAI.

You may not copy, reproduce, distribute, or use our materials without prior written consent.

8. Personal Data and Privacy

We respect your privacy and handle all personal information in accordance with our Privacy Policy and Cookie Policy.

By using our website, you consent to the processing of your personal data as outlined in those policies.

9. Limitation of Liability

To the fullest extent permitted by law, Skai Skai shall not be liable for:

Any indirect or consequential damages

Loss of profits, revenue, or data

Delays or failures caused by events beyond our reasonable control

Our total liability for any claim relating to your purchase will not exceed the amount paid for the product in question.

Nothing in these Terms limits your statutory rights under EU consumer law.

10. Links to Third Parties

Our website may contain links to other sites or services (for example, payment providers or social media).
We are not responsible for their content, policies, or practices. Please review their terms before using their services.

11. Changes to These Terms

We may update these Terms from time to time to reflect new services or legal requirements.
The most current version will always be available on our website, and by continuing to use our services, you agree to any updates.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of Malta.
Any disputes will be subject to the exclusive jurisdiction of the Maltese courts, without prejudice to your rights under EU consumer protection law.

13. Contact Us

If you have questions about these Terms, your purchase, or our services, please contact:

SKAI SKAI
[email protected]
Malta